Privacy Policy Statement

It is always up to the client as to whether he or she elects to disclose personally identifiable information to Lone Oak Trust Company, although if a client elects not to do so, the Company reserves the right not to register the client as a user or provide the client with any products or services.

In addition, Lone Oak Trust Company may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the types of browsers client use, IP addresses, or types of operating systems, which will assist Lone Oak Trust in providing and maintaining superior quality of service.

Why Information is Collected and for How Long.

Lone Oak Trust Company collects data for several reasons:

• To better understand our clients needs and provide them with the services they have requested;
• To fulfill the Company’s legitimate interest in improving our services and products;
• To send client’s promotional emails containing information the Company thinks clients will like, when we have consent to do so;
• To contact clients to fill out surveys or participate in other types of market research, when we have consent to do so;
• To customize our website and other marketing materials according to our clients’ online behavior and personal preferences.

The data collected is kept and stored no longer than is necessary.  The length of time said information is retained is determined based on the following criteria:  the length of time a client’s personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that the Company has fulfilled its duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies, or associations; the type of contract the Company has with the client, the existence of the client’s consent, and Lone Oak’s legitimate interest in keeping such information as stated in this Policy.

Lone Oak Trust Company does not now, nor will it ever in the future, sell, rent, or lease any of its client lists/or names to any third parties. 

Lone Oak Trust Company may collect and make use of personal information to assist in the operation of its website and to ensure delivery of the services needed.  At times, the Company may find it necessary to use personally identifiable information to keep clients informed of other possible products and/or services that may be available.

Lone Oak Trust Company may also be in contact with clients in regard to completing surveys and/or research questionnaires related to your opinion of current or potential future services that might be offered.

Lone Oak Trust Company may not use or disclose the information provided by its clients except under the following circumstances:

• As necessary to provide services or products;
• In other ways described in this Policy or to which a client has otherwise consented;
• In the aggregate with other information in such a way so that your identity cannot be easily determined;
• As required by law, or in response to a subpoena or search warrant;
• To outside auditors who have agreed to keep the information confidential;
• As necessary to enforce the Terms of Service;
• And, as necessary to maintain, safeguard, and preserve all the rights and property of Lone Oak Trust Company.

Lone Oak Trust Company does maintain and reserve the right to contact clients if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in any products or services).  In certain circumstances, Lone Oak Trust may use its website, newspapers, or other public means to post a notice.

Lone Oak Trust Company’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13).  If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information.  Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use its website.

All users and visitors to the Company’s website have the option to discontinue receiving communications from Lone Oak Trust by way of email or newsletters.  To discontinue or unsubscribe from the website, an email should be sent to www.info@loneoaktrust.com.  If the client wishes to unsubscribe or opt-out from any third-party websites, the client must visit that specific website to unsubscribe or opt-out?  Lone Oak Trust will continue to adhere to this policy with respect to any personal information previously collected.

Lone Oak Trust Company’s website does not contain links to affiliate or other websites.  Lone Oak Trust does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites.  Therefore, the Company encourages all users and visitors to the website to be aware of when they leave the site, and to read the privacy statements of every website that collects personally identifiable information.